Chatbots

This guide walks you through reference architectures, concrete open-source options and three end-to-end examples that you can use for your first release.

This expert article explores the options for sending and processing multimedia in WhatsApp bots. We will cover API mechanics, code examples, best practices, limitations and security considerations

In this guide, we'll explore the process of training chatbots based on user conversation history, the role of machine learning, and best practices for optimizing WhatsApp bots to deliver exceptional user experiences

In this article, we'll explore how to use CRM data for personalization in WhatsApp chats, focusing on chatbot personalization in WhatsApp, CRM integration strategies, and the benefits of custom dialogs, user context in WhatsApp, and smart bot messaging.

This article explores how WhatsApp chatbots can effectively recognize user intent from voice input, the technologies behind this capability, and the strategic benefits for businesses

In this article, we'll explore the concept of dynamic templates in WhatsApp chatbots, focusing on how businesses can adapt these templates to cater to different user segments

In this article, we'll explore expert tips for designing effective WhatsApp chatbot surveys, analyzing customer input, and using metrics such as CSAT scores and NPS bot functionality to improve your business strategy

WhatsApp chatbots are a powerful tool for collecting customer feedback directly in Messenger, providing a seamless and engaging experience

This article provides an expert comparison of AI and rules-based chatbots on WhatsApp, backed by data and real-world insights, to help businesses make informed decisions