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Integrate your HelpDesk with Whatsapp Business

  • Works with any Help Desk, with any ticketing system;
  • Receiving incoming messages from WhatsApp to your Helpdesk;
  • Sending outgoing messages to WhatsApp from Helpdesk;
  • Sending from Helpdesk to WhatsApp and receiving pictures, audio, video, documents and files;
  • Starting communication from Helpdesk to WhatsApp using templates (HSM), including WhatsApp buttons.
  • Оnline support will help you at any time with the implementation of Help Desk
Integrate WhatsApp Business with HelpDesk - ChatArchitect
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Integrate new business processes into HelpDesk

Transform HelpDesk into a streamlined support engine by integrating new business processes. This platform goes beyond ticketing to streamline workflows for faster resolutions and happier customers. Imagine automated ticket routing, FAQ updates, or escalation protocols tailored to your team's rhythm.

Improve support quality

HelpDesk's intuitive dashboard, enhanced by integrations, provides real-time performance tracking to refine service quality. Connect to live chat, email, or CRM systems for a unified support hub. Automation increases agent productivity by reducing repetitive tasks.

From small teams to large operations, HelpDesk adapts seamlessly. At the touch of a button, you can revolutionize your support strategy, increase your sales team's back-end efficiency, and deliver a customer experience that builds trust and loyalty.

Give our app a try, it's free.

Leave a request now and get a free trial period and technical support.

Benefits of WhatsApp business API

A lot more successful deliveries of your message
Use message
templates
Opportunity to send
documents, buttons, links, images, voice messages etc.
Start conversations
with your clients first
Greater automation
options
Add as many phone numbers as you wish

We are an official WhatsApp Business API provider

Case Study Boosting Conversions and Client Relations with WhatsApp and HelpDesk Integration

Top Features of WhatsApp HelpDesk Integrations for Modern Customer Service

Automating Customer Interactions: How the WhatsApp API Improves Help Desk Efficiency

Improve customer support with WhatsApp and HelpDesk integrations

Frequently asked questions

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WhatsApp Business API free trial request

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What app do you want to connect with WhatsApp?
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